Terms of Service

1. Acceptance of terms

By logging into Secteur V via your Discord account, you fully accept these Terms of Service (TOS). If you do not accept these conditions, you may not use our services.

2. Access to the service and User Account

Access to matchmaking requires a valid Discord account. You are responsible for the security of your Discord account. Secteur V reserves the right to ban any account linked to suspicious behavior, "smurfing" (creating multiple accounts to manipulate the ranking), or cheating.

You are free to stop using our services at any time. You can permanently delete your account and all associated statistics from the Profile Settings page.

3. Matchmaking Rules and Fair Play

Secteur V is a competitive platform based on mutual respect. During your matches, you agree to:

• Play your matches to the end. Repeated abandonment may lead to penalties.
• Provide the exact scores at the end of the game.
• Not manipulate the ranking (Elo-boosting / Win-trading): Any attempt to arrange with friends to rig the result of a match, or the use of multiple accounts (smurfs) to artificially increase your own stats, will result in a permanent ban and/or the removal of your points.
• Remain courteous in the match chat. Any insult, harassment, or toxic behavior will result in exclusion from the platform.

4. Dispute Management

In the event of a disagreement over the final score, the match goes into "Dispute" mode. A private channel is automatically created on our official Discord server. You must provide video or photo evidence (screenshot of the end match screen) to the moderators. Decisions made by the moderation team are final.

Any attempt at fraud during a dispute (falsification of evidence, lying) will result in a permanent ban and the loss of your EDP points.

Private Messaging and Privacy

The Site provides users with a private instant messaging tool. Messages exchanged via this tool are stored on our servers to ensure the proper functioning of the service.

Users are informed that these messages do not benefit from End-to-End Encryption. By default, the content of these correspondences is strictly confidential. However, the Secteur V administration and moderation team reserves the right to access them exceptionally, and only in the following cases:

• Reporting a user for harassment, insults, or toxic behavior.
• Suspicion of cheating, match-fixing (ELO boosting), or serious disputes.
• Legal requisition by competent authorities.

Security recommendation: We expressly ask our users never to share sensitive personal information (passwords, bank details, phone numbers, full personal addresses) via the site's messaging. Secteur V will never ask you for this type of information via private message.

5. Modification of the TOS

Secteur V reserves the right to modify these TOS at any time, in particular to adapt to changes in the game or legislation. Players will be informed of major changes via our Discord server.